They are the most important part of our company and it is their skills that are critical to Total Security Protection’s success.
As an independently owned company, our senior management team actively manage the business and are pivotal in the daily operations. This structure provides the advantage of a rapid decision-making process, offering significant benefits in response to our clients.
Chris’ industry experience spans more than 30 years, starting his career on the tools as an engineering apprentice. Since then, Chris’ natural ability in building relationships, with both clients and partners; understanding holistic business requirements and his aptitude at mentoring & developing the skills of those in his team, has seen him work his way up through the ranks to Sales and Marketing Director: a position he has held for over 20 years.
A respected and well-known security professional, Chris’ role within TSP is vital in developing our key growth sales strategies, developing & maintaining relationships and understanding the needs of our clients.
In his spare time, Chris enjoys kayaking and long river walks with his twins and wife.
Mark joined Richard after leaving school in 1992 and has worked within the business ever since. Starting as a junior engineer, Mark has worked his way through the ranks to his last position of Project Director.
Still involved in the day to day running of the business supporting the project team. Mark has exacting standards which underpin our reputation for excellent delivery and visits all of our active projects to ensure the quality of what we deliver meets these standards.
Outside work, Mark is an avid golfer, snowboarder and enjoys ride outs on his motorbikes.
Chris’ industry experience spans more than 30 years, starting his career on the tools as an engineering apprentice. Since then, Chris’ natural ability in building relationships, with both clients and partners; understanding holistic business requirements and his aptitude at mentoring & developing the skills of those in his team, has seen him work his way up through the ranks to Sales and Marketing Director: a position he has held for over 20 years.
A respected and well-known security professional, Chris’ role within TSP is vital in developing our key growth sales strategies, developing & maintaining relationships and understanding the needs of our clients.
In his spare time, Chris enjoys kayaking and long river walks with his twins and wife.
Mark joined Richard after leaving school in 1992 and has worked within the business ever since. Starting as a junior engineer, Mark has worked his way through the ranks to his last position of Project Director.
Still involved in the day to day running of the business supporting the project team. Mark has exacting standards which underpin our reputation for excellent delivery and visits all of our active projects to ensure the quality of what we deliver meets these standards.
Outside work, Mark is an avid golfer, snowboarder and enjoys ride outs on his motorbikes.
Wayne began his career in electronic manufacturing, testing and quality assurance.
His customer focus and his ability to delivery on client requirements drove his move into service and maintenance. Having excellent technical recall and the ability to translate client needs led him to pursue a career in the electronic security arena.
Wayne’s security career spans more than 25 years in which he has shown great skill and aptitude in successfully managing a large team with effective delivery.
Wayne’s role as MD will focus on the day-to-day operational needs of the business and its customers, bringing synergy across all divisions of the business and driving excellence and efficiency
Richard started his Security career in 1988 as a junior engineer within a manufacturer of covert microwave video and RFID detection equipment. Following a company acquisition by a large security manufacturing group, Richard was promoted to general manager whereby he managed the access control subdivision, overlooking installation and maintenance of one of the first PC based access control systems.
In 2001, Total Security Protection acquired that company. Since then, Richard’s commercial, financial and business continuity skills have seen him progress to his current position of Commercial Director, supporting all departments in the business commercially and heading the finance department.
Outside of work, Richard is involved with his local rugby club at mini, junior and youth levels.
Wayne began his career in electronic manufacturing, testing and quality assurance.
His customer focus and his ability to delivery on client requirements drove his move into service and maintenance. Having excellent technical recall and the ability to translate client needs led him to pursue a career in the electronic security arena.
Wayne’s security career spans more than 25 years in which he has shown great skill and aptitude in successfully managing a large team with effective delivery.
Wayne’s role as MD will focus on the day-to-day operational needs of the business and its customers, bringing synergy across all divisions of the business and driving excellence and efficiency
Richard started his Security career in 1988 as a junior engineer within a manufacturer of covert microwave video and RFID detection equipment. Following a company acquisition by a large security manufacturing group, Richard was promoted to general manager whereby he managed the access control subdivision, overlooking installation and maintenance of one of the first PC based access control systems.
In 2001, Total Security Protection acquired that company. Since then, Richard’s commercial, financial and business continuity skills have seen him progress to his current position of Commercial Director, supporting all departments in the business commercially and heading the finance department.
Outside of work, Richard is involved with his local rugby club at mini, junior and youth levels.
Ian’s security career spans almost 40 years', beginning as a service and installation engineer with responsibilities for service, commissioning and system design. During this time, Ian’s thirst for knowledge has gained him experience in a wide range of the equipment and services we deliver.
Ian’s strong customer focus, system knowledge and being results driven, saw him join the senior management team over 10 years ago, and is now responsible for the exemplary service delivery here at TSP.
In his spare time, Ian has an active, outdoor lifestyle with particular interests in cycling and kayaking with his children.
Richard founded TSP in 1988, previous to starting TSP, he had worked as a master locksmith and manager of a national physical security company.
Over the past 30+ years, Richard has become a well-known and respected face within the security industry. Building a company based on his vision and values, TSP has become one of the leading independent security system integrators in the UK.
Richard is both passionate about the security industry and dedicated to developing the next generation of engineers and leaders.
Still actively involved in the business, his role as CEO focuses on strategy, looking at new opportunities and acquisitions for TSP to expand, at home and overseas.
Outside of work, he is a keen tennis player, golfer & snowboarder.
Ian’s security career spans almost 40 years', beginning as a service and installation engineer with responsibilities for service, commissioning and system design. During this time, Ian’s thirst for knowledge has gained him experience in a wide range of the equipment and services we deliver.
Ian’s strong customer focus, system knowledge and being results driven, saw him join the senior management team over 10 years ago, and is now responsible for the exemplary service delivery here at TSP.
In his spare time, Ian has an active, outdoor lifestyle with particular interests in cycling and kayaking with his children.
Richard founded TSP in 1988, previous to starting TSP, he had worked as a master locksmith and manager of a national physical security company.
Over the past 30+ years, Richard has become a well-known and respected face within the security industry. Building a company based on his vision and values, TSP has become one of the leading independent security system integrators in the UK.
Richard is both passionate about the security industry and dedicated to developing the next generation of engineers and leaders.
Still actively involved in the business, his role as CEO focuses on strategy, looking at new opportunities and acquisitions for TSP to expand, at home and overseas.
Outside of work, he is a keen tennis player, golfer & snowboarder.
Liam Woods, our Northern Business Development Manager, began his career in Security Engineering as an apprentice in 2003, working on integrated security projects for utilities and the defence industry. Over the past 25 years, Liam has racked up experience in Security System Design, Project Management and Business Development.
Joining TSP in 2021, Liam has been instrumental in driving our strong Northern Pipeline and continues to forge relationships with Partners and Clients alike.
When not at work, Liam coaches the under 7s squad for his neighbourhood football club, Garforth Villa, who TSP have kindly sponsored this year’s strip. Like most people in BDM roles, Liam understands the relationships which can be built at the 19th hole, so he occasionally he enjoys playing golf. He also enjoys spending time with his wife, family and friends when he's not driving his two kids to several sporting events.
Developing business within the Scottish Region is our Business Development Manager, Davie Charlton.
Davie has racked up over 30 years in the Security Sector, working on multi-million pound contracts. His role at TSP is to not only support our existing clients in Scotland, but to develop relationships with key partners and develop an even stronger Scottish pipeline.
Moreover, acknowledging the common perception among people in the South of the UK that anything beyond our HQ in Watford is considered the "North," we recognised the importance of having someone well-versed in the Scottish dialect.
When not working, Davie can be found on the slops enjoying winter sports, as well as mountain biking and spending time with his family.
Liam Woods, our Northern Business Development Manager, began his career in Security Engineering as an apprentice in 2003, working on integrated security projects for utilities and the defence industry. Over the past 25 years, Liam has racked up experience in Security System Design, Project Management and Business Development.
Joining TSP in 2021, Liam has been instrumental in driving our strong Northern Pipeline and continues to forge relationships with Partners and Clients alike.
When not at work, Liam coaches the under 7s squad for his neighbourhood football club, Garforth Villa, who TSP have kindly sponsored this year’s strip. Like most people in BDM roles, Liam understands the relationships which can be built at the 19th hole, so he occasionally he enjoys playing golf. He also enjoys spending time with his wife, family and friends when he's not driving his two kids to several sporting events.
Developing business within the Scottish Region is our Business Development Manager, Davie Charlton.
Davie has racked up over 30 years in the Security Sector, working on multi-million pound contracts. His role at TSP is to not only support our existing clients in Scotland, but to develop relationships with key partners and develop an even stronger Scottish pipeline.
Moreover, acknowledging the common perception among people in the South of the UK that anything beyond our HQ in Watford is considered the "North," we recognised the importance of having someone well-versed in the Scottish dialect.
When not working, Davie can be found on the slops enjoying winter sports, as well as mountain biking and spending time with his family.
Our aptly named Finance Manager, Penny, has over 25 years’ financial experience, and her love for numbers saw her climbing the ladder from financial administrator to her current management position. Penny has been working for TSP for over 8 years, and was recently promoted to Finance Manager, whereby she manages our finance function and account team.
Despite the seriousness of Penny’s role within TSP, she can be described as a colourful character, with purple flecked hair and an undying love for animals – having two adorable Golden Retrievers, Luna and Dexter.
Michelle, our Marketing Manager, brings over ten years of experience in the Security Industry to the table. Her journey in the security field began as a Director's Personal Assistant, but her organisational skills, natural flare for design, content writing abilities and unwavering enthusiasm quickly propelled her into a marketing-focused role.
Since joining TSP in November 2018, Michelle has been overseeing and managing our marketing efforts. This includes planning and managing TSP's numerous events, implementing and maintaining our branding, creating collateral and promoting TSP across various channels. In addition to her marketing responsibilities, Michelle also leads our Sales Admin team, offering valuable support in both pre-sale processes and post-sale administration.
Outside of her professional commitments, Michelle dedicates her free time to various social activities, with a special passion for everything related to motorbikes. Furthermore, she generously volunteers her time and expertise at major events across the UK as an Advanced First Aider with St John Ambulance.
Our aptly named Finance Manager, Penny, has over 25 years’ financial experience, and her love for numbers saw her climbing the ladder from financial administrator to her current management position. Penny has been working for TSP for over 8 years, and was recently promoted to Finance Manager, whereby she manages our finance function and account team.
Despite the seriousness of Penny’s role within TSP, she can be described as a colourful character, with purple flecked hair and an undying love for animals – having two adorable Golden Retrievers, Luna and Dexter.
Michelle, our Marketing Manager, brings over ten years of experience in the Security Industry to the table. Her journey in the security field began as a Director's Personal Assistant, but her organisational skills, natural flare for design, content writing abilities and unwavering enthusiasm quickly propelled her into a marketing-focused role.
Since joining TSP in November 2018, Michelle has been overseeing and managing our marketing efforts. This includes planning and managing TSP's numerous events, implementing and maintaining our branding, creating collateral and promoting TSP across various channels. In addition to her marketing responsibilities, Michelle also leads our Sales Admin team, offering valuable support in both pre-sale processes and post-sale administration.
Outside of her professional commitments, Michelle dedicates her free time to various social activities, with a special passion for everything related to motorbikes. Furthermore, she generously volunteers her time and expertise at major events across the UK as an Advanced First Aider with St John Ambulance.
Ben, our Commercial Manager draws from his years of experience in contract management and has held various Director positions.
Ben brings with him a wealth of experience in all aspects of Contracts, from Law Negotiation to Administration, supporting TSP in managing, negotiating, agreeing and discharging commercial and construction contracts. He is also responsible for the Profit and Loss of Project Delivery, to include Margins, Reporting, Delay & Disruption and legal matters.
When not working, Ben enjoys Golf and Cricket, but his passion is for music. Playing guitar, drums, piano and DJing and passing his skills onto his equally enthusiastic son. Ben also provides Mental Health support and is a Mental Health First Aider.
Zoe has worked for Total Security Protection since 2015, having moved back to the area from Northampton where she worked in the Automotive Engineering sector.
Zoe’s expanse of experience of working within fast-paced customer focused positions, places her perfectly within our service department.
As our Service Department Team Leader, Zoe is responsible for leading our team of Service Coordinators, ensuring reactive and maintenance calls are attended to in a timely manner, overseeing planned maintenance regimes and maintaining departmental SLA’s.
Ben, our Commercial Manager draws from his years of experience in contract management and has held various Director positions.
Ben brings with him a wealth of experience in all aspects of Contracts, from Law Negotiation to Administration, supporting TSP in managing, negotiating, agreeing and discharging commercial and construction contracts. He is also responsible for the Profit and Loss of Project Delivery, to include Margins, Reporting, Delay & Disruption and legal matters.
When not working, Ben enjoys Golf and Cricket, but his passion is for music. Playing guitar, drums, piano and DJing and passing his skills onto his equally enthusiastic son. Ben also provides Mental Health support and is a Mental Health First Aider.
Zoe has worked for Total Security Protection since 2015, having moved back to the area from Northampton where she worked in the Automotive Engineering sector.
Zoe’s expanse of experience of working within fast-paced customer focused positions, places her perfectly within our service department.
As our Service Department Team Leader, Zoe is responsible for leading our team of Service Coordinators, ensuring reactive and maintenance calls are attended to in a timely manner, overseeing planned maintenance regimes and maintaining departmental SLA’s.
Stephanie, who serves as our Customer Service Relations Manager, boasts 10 years of experience in the Security Industry, covering a wide range of roles such as Service Desk, PPM scheduling, and Team Leadership.
In her capacity at TSP, Stephanie is responsible for ensuring that all our clients consistently receive the top-tier service they have come to associate with TSP.
Stephanie has been a devoted advocate for Motorsport Women since she started karting at the age of eight. Outside of work, she helps to teach and train aspiring young women in the motorsport industry, and competes in ProKarts for the Cobra racing team in RHPK.
Our HR Manager, Suki Dhariwal, has been working in HR for over 20 years. Her passion for HR has seen Suki work in many industries, including construction, renewables and financial services and it’s this breadth of experience & knowledge which makes her a perfect HR Manager for TSP. Suki’s role is to provide expert HR service to all of the TSP family and support our employees from their first day to their last. Her strong people skills align perfectly with TSP’s ethos of being “all about the people”.
When not in work, Suki enjoys a night at the theatre with a particular penchant for musicals. She also enjoys keeping fit, from working out, to long walks with her German Shepherd, to climbing mountains, including Ben Nevis and Snowdonia!
Stephanie, who serves as our Customer Service Relations Manager, boasts 10 years of experience in the Security Industry, covering a wide range of roles such as Service Desk, PPM scheduling, and Team Leadership.
In her capacity at TSP, Stephanie is responsible for ensuring that all our clients consistently receive the top-tier service they have come to associate with TSP.
Stephanie has been a devoted advocate for Motorsport Women since she started karting at the age of eight. Outside of work, she helps to teach and train aspiring young women in the motorsport industry, and competes in ProKarts for the Cobra racing team in RHPK.
Our HR Manager, Suki Dhariwal, has been working in HR for over 20 years. Her passion for HR has seen Suki work in many industries, including construction, renewables and financial services and it’s this breadth of experience & knowledge which makes her a perfect HR Manager for TSP. Suki’s role is to provide expert HR service to all of the TSP family and support our employees from their first day to their last. Her strong people skills align perfectly with TSP’s ethos of being “all about the people”.
When not in work, Suki enjoys a night at the theatre with a particular penchant for musicals. She also enjoys keeping fit, from working out, to long walks with her German Shepherd, to climbing mountains, including Ben Nevis and Snowdonia!
