Our People

When it comes to our staff, we are “all about the people”

They are the most important part of our company and it is their skills that are critical to our success.

As an independently owned company, our senior management team actively manage the business and are pivotal in the daily operations. This structure provides the advantage of a rapid decision-making process offering significant benefits in response to our clients.

Chris Worrall
Sales and Marketing Director
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Chris Worrall
Sales and Marketing Director

Chris’ industry experience spans almost 30 years, starting his career on the tools as an engineering apprentice. Since then, Chris’ natural ability in building relationships, with both clients and partners; understanding holistic business requirements and his aptitude at mentoring & developing the skills of those in his team, has seen him work his way up through the ranks to Sales and Marketing Director: a position he has held for 16 years.

A respected and well-known security professional, Chris’ role within TSP is vital in developing our key growth sales strategies, developing & maintaining relationships and understanding the needs of our clients.

In his spare time, Chris enjoys kayaking and long river walks with his twins and wife.

Mark Parnell
COO / Owner
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Mark Parnell
COO / Owner

Mark joined Richard after leaving school in 1992 and has worked within the business ever since. Starting as a junior engineer, Mark has worked his way through the ranks to his last position of Project Director.

Still involved in the day to day running of the business supporting the project team. Mark has exacting standards which underpin our reputation for excellent delivery and visits all of our active projects to ensure the quality of what we deliver meets these standards.

Outside work Mark plays golf, rides his motorbikes and snowboards. He has recently taken up kick-boxing.

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Chris Worrall
Sales and Marketing Director

Chris’ industry experience spans almost 30 years, starting his career on the tools as an engineering apprentice. Since then, Chris’ natural ability in building relationships, with both clients and partners; understanding holistic business requirements and his aptitude at mentoring & developing the skills of those in his team, has seen him work his way up through the ranks to Sales and Marketing Director: a position he has held for 16 years.

A respected and well-known security professional, Chris’ role within TSP is vital in developing our key growth sales strategies, developing & maintaining relationships and understanding the needs of our clients.

In his spare time, Chris enjoys kayaking and long river walks with his twins and wife.

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Mark Parnell
COO / Owner

Mark joined Richard after leaving school in 1992 and has worked within the business ever since. Starting as a junior engineer, Mark has worked his way through the ranks to his last position of Project Director.

Still involved in the day to day running of the business supporting the project team. Mark has exacting standards which underpin our reputation for excellent delivery and visits all of our active projects to ensure the quality of what we deliver meets these standards.

Outside work Mark plays golf, rides his motorbikes and snowboards. He has recently taken up kick-boxing.

Richard Langdon
Commercial Director
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Richard Langdon
Commercial Director

Richard started his Security career in 1988 as a junior engineer within a manufacturer of covert microwave video and RFID detection equipment. Following a company acquisition by a large security manufacturing group, Richard was promoted to general manager whereby he managed the access control subdivision, overlooking installation and maintenance of one of the first PC based access control systems.

In 2001, Total Security Protection acquired that company. Since then, Richard’s commercial, financial and business continuity skills have seen him progress to his current position of Commercial Director, supporting all departments in the business commercially and heading the finance department.

Outside of work, Richard is involved with his local rugby club at mini, junior and youth levels.

Wayne Tew-Cragg
Projects Director
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Wayne Tew-Cragg
Projects Director

Wayne began his career in electronic manufacturing, testing and quality assurance. His customer focus and his ability to delivery on client requirements drove his move into service and maintenance. Having excellent technical recall and the ability to translate client needs led him to pursue a career in the electronic security arena.
Wayne’s security career spans more than 20 years in which he has shown great skill and aptitude successfully managing a large team with effective delivery. In his current role as Projects Director at TSP, Wayne is focused on governance, reducing operational risk and driving best in class compliance, whilst facilitating waste reduction and defect free, on time, delivery.

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Richard Langdon
Commercial Director

Richard started his Security career in 1988 as a junior engineer within a manufacturer of covert microwave video and RFID detection equipment. Following a company acquisition by a large security manufacturing group, Richard was promoted to general manager whereby he managed the access control subdivision, overlooking installation and maintenance of one of the first PC based access control systems.

In 2001, Total Security Protection acquired that company. Since then, Richard’s commercial, financial and business continuity skills have seen him progress to his current position of Commercial Director, supporting all departments in the business commercially and heading the finance department.

Outside of work, Richard is involved with his local rugby club at mini, junior and youth levels.

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Wayne Tew-Cragg
Projects Director

Wayne began his career in electronic manufacturing, testing and quality assurance. His customer focus and his ability to delivery on client requirements drove his move into service and maintenance. Having excellent technical recall and the ability to translate client needs led him to pursue a career in the electronic security arena.
Wayne’s security career spans more than 20 years in which he has shown great skill and aptitude successfully managing a large team with effective delivery. In his current role as Projects Director at TSP, Wayne is focused on governance, reducing operational risk and driving best in class compliance, whilst facilitating waste reduction and defect free, on time, delivery.

Ian Bradley
Customer Services Director
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Ian Bradley
Customer Services Director

Ian’s security career spans 36 years, beginning as a service and installation engineer with responsibilities for service, commissioning and system design. During this time, Ian’s thirst for knowledge has gained him experience in a wide range of the equipment and services we deliver.

Ian’s strong customer focus, system knowledge and being results driven, saw him join the senior management team over 10 years ago, and is now responsible for the exemplary service delivery here at TSP.

In his spare time, Ian has an active, outdoor lifestyle with particular interests in cycling and kayaking with his children.

Richard Parnell
CEO / Founder / Owner
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Richard Parnell
CEO / Founder / Owner

Richard founded TSP in 1988, previous to starting TSP, he had worked as a master locksmith and manager of a national physical security company.

Over the past 30+ years, Richard has become a well-known and respected face within the security industry. Building a company based on his vision and values, TSP has become one of the leading independent security system integrators in the UK.
Still actively involved in the business, splitting his time between visiting customers, developing & implementing strategy and leadership, leaving the day to day running to his experienced senior management team.

Richard is both passionate about the security industry and dedicated to developing the next generation of engineers and leaders.

Outside of work, he is a keen tennis player, golfer & snowboarder.

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Ian Bradley
Customer Services Director

Ian’s security career spans 36 years, beginning as a service and installation engineer with responsibilities for service, commissioning and system design. During this time, Ian’s thirst for knowledge has gained him experience in a wide range of the equipment and services we deliver.

Ian’s strong customer focus, system knowledge and being results driven, saw him join the senior management team over 10 years ago, and is now responsible for the exemplary service delivery here at TSP.

In his spare time, Ian has an active, outdoor lifestyle with particular interests in cycling and kayaking with his children.

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Richard Parnell
CEO / Founder / Owner

Richard founded TSP in 1988, previous to starting TSP, he had worked as a master locksmith and manager of a national physical security company.

Over the past 30+ years, Richard has become a well-known and respected face within the security industry. Building a company based on his vision and values, TSP has become one of the leading independent security system integrators in the UK.
Still actively involved in the business, splitting his time between visiting customers, developing & implementing strategy and leadership, leaving the day to day running to his experienced senior management team.

Richard is both passionate about the security industry and dedicated to developing the next generation of engineers and leaders.

Outside of work, he is a keen tennis player, golfer & snowboarder.

Penny Ford
Finance Manager
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Penny Ford
Finance Manager

Our aptly named Finance Manager, Penny, has over 25 years’ financial experience, and her love for numbers saw her climbing the ladder from financial administrator to her current management position. Penny has been working for TSP for over 8 years, and was recently promoted to Finance Manager, whereby she manages our finance function and account team.

Despite the seriousness of Penny’s role within TSP, she can be described as a colourful character, with purple flecked hair and an undying love for animals – having two adorable Golden Retrievers, Luna and Dexter.

Suki Dhariwal
HR Manager
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Suki Dhariwal
HR Manager

Our HR Manager, Suki Dhariwal, has been working in HR for over 19 years. Her passion for HR has seen Suki work in many industries, including construction, renewables and financial services and it’s this breadth of experience & knowledge which makes her a perfect HR Manager for TSP. Suki’s role is to provide expert HR service to all of the TSP family and support our employees from their first day to their last. Her strong people skills align perfectly with TSP’s ethos of being “all about the people”.

When not in work, Suki enjoys a night at the theatre with a particular penchant for musicals. She also enjoys keeping fit, from working out, to long walks with her German Shepherd, to climbing mountains, including Ben Nevis and Snowdonia!

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Penny Ford
Finance Manager

Our aptly named Finance Manager, Penny, has over 25 years’ financial experience, and her love for numbers saw her climbing the ladder from financial administrator to her current management position. Penny has been working for TSP for over 8 years, and was recently promoted to Finance Manager, whereby she manages our finance function and account team.

Despite the seriousness of Penny’s role within TSP, she can be described as a colourful character, with purple flecked hair and an undying love for animals – having two adorable Golden Retrievers, Luna and Dexter.

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Suki Dhariwal
HR Manager

Our HR Manager, Suki Dhariwal, has been working in HR for over 19 years. Her passion for HR has seen Suki work in many industries, including construction, renewables and financial services and it’s this breadth of experience & knowledge which makes her a perfect HR Manager for TSP. Suki’s role is to provide expert HR service to all of the TSP family and support our employees from their first day to their last. Her strong people skills align perfectly with TSP’s ethos of being “all about the people”.

When not in work, Suki enjoys a night at the theatre with a particular penchant for musicals. She also enjoys keeping fit, from working out, to long walks with her German Shepherd, to climbing mountains, including Ben Nevis and Snowdonia!

Michelle Beaumont
Marketing Manager
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Michelle Beaumont
Marketing Manager

Michelle, our Marketing Manager, brings nearly ten years of experience in the Security Industry to the table. Her journey in the security field began as a Director's Personal Assistant, but her organisational skills, natural flare for design, content writing abilities and unwavering enthusiasm quickly propelled her into a marketing-focused role.

Since joining TSP in November 2018, Michelle has been overseeing and managing our marketing efforts. This includes planning and managing TSP's numerous events, implementing and maintaining our branding, creating collateral, and promoting TSP across various channels. In addition to her marketing responsibilities, Michelle also leads our Sales Admin team, offering valuable support in both pre-sale processes and post-sale administration.

Outside of her professional commitments, Michelle dedicates her free time to various social activities, with a special passion for everything related to motorbikes. Furthermore, she generously volunteers her time and expertise at major events across the UK as an Advanced First Aider with St John Ambulance.

Zoe Duncan
Service Department Team Leader
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Zoe Duncan
Service Department Team Leader

Zoe has worked for Total Security Protection since 2015, having moved back to the area from Northampton where she worked in the Automotive Engineering sector. Zoe’s expanse of experience of working within fast paced customer focused positions, places her perfectly within our service department.

As our Service Department Team Leader, Zoe is responsible for leading our team of Service Coordinators, ensuring reactive and maintenance calls are attended to in a timely manner, overseeing planned maintenance regimes and maintaining departmental SLA’s.

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Michelle Beaumont
Marketing Manager

Michelle, our Marketing Manager, brings nearly ten years of experience in the Security Industry to the table. Her journey in the security field began as a Director's Personal Assistant, but her organisational skills, natural flare for design, content writing abilities and unwavering enthusiasm quickly propelled her into a marketing-focused role.

Since joining TSP in November 2018, Michelle has been overseeing and managing our marketing efforts. This includes planning and managing TSP's numerous events, implementing and maintaining our branding, creating collateral, and promoting TSP across various channels. In addition to her marketing responsibilities, Michelle also leads our Sales Admin team, offering valuable support in both pre-sale processes and post-sale administration.

Outside of her professional commitments, Michelle dedicates her free time to various social activities, with a special passion for everything related to motorbikes. Furthermore, she generously volunteers her time and expertise at major events across the UK as an Advanced First Aider with St John Ambulance.

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Zoe Duncan
Service Department Team Leader

Zoe has worked for Total Security Protection since 2015, having moved back to the area from Northampton where she worked in the Automotive Engineering sector. Zoe’s expanse of experience of working within fast paced customer focused positions, places her perfectly within our service department.

As our Service Department Team Leader, Zoe is responsible for leading our team of Service Coordinators, ensuring reactive and maintenance calls are attended to in a timely manner, overseeing planned maintenance regimes and maintaining departmental SLA’s.

Ben Sausman
Commercial Manager
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Ben Sausman
Commercial Manager

Ben, our Commercial Manager draws from his years of experience in contract management and has held various Director positions. Ben brings with him a wealth of experience in all aspects of Contracts, from Law Negotiation to Administration, supporting TSP in managing, negotiating, agreeing and discharging commercial and construction contracts. He is also responsible for the Profit and Loss of Project Delivery, to include Margins, Reporting, Delay & Disruption and legal matters.
When not working, Ben enjoys Golf and Cricket, but his passion is for music. Playing guitar, drums, piano and DJing and passing his skills onto his equally enthusiastic son. Ben also provides Mental Health support and is a Mental Health First Aider.

David Charlton
Scottish Business Development Manager
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David Charlton
Scottish Business Development Manager

Developing business within the Scottish Region is our Business Development Manager, Davie Charlton. Davie has racked up over 30 years in the Security Sector, working on multi-million pound contracts. His role at TSP is to not only support our existing clients in Scotland, but to develop relationships with key partners and develop an even stronger Scottish pipeline.
Moreover, acknowledging the common perception among people in the South of the UK that anything beyond our HQ in Watford is considered the "North," we recognised the importance of having someone well-versed in the Scottish dialect.
When not working, Davie can be found on the slops enjoying winter sports, as well as mountain biking and spending time with his family.

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Ben Sausman
Commercial Manager

Ben, our Commercial Manager draws from his years of experience in contract management and has held various Director positions. Ben brings with him a wealth of experience in all aspects of Contracts, from Law Negotiation to Administration, supporting TSP in managing, negotiating, agreeing and discharging commercial and construction contracts. He is also responsible for the Profit and Loss of Project Delivery, to include Margins, Reporting, Delay & Disruption and legal matters.
When not working, Ben enjoys Golf and Cricket, but his passion is for music. Playing guitar, drums, piano and DJing and passing his skills onto his equally enthusiastic son. Ben also provides Mental Health support and is a Mental Health First Aider.

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David Charlton
Scottish Business Development Manager

Developing business within the Scottish Region is our Business Development Manager, Davie Charlton. Davie has racked up over 30 years in the Security Sector, working on multi-million pound contracts. His role at TSP is to not only support our existing clients in Scotland, but to develop relationships with key partners and develop an even stronger Scottish pipeline.
Moreover, acknowledging the common perception among people in the South of the UK that anything beyond our HQ in Watford is considered the "North," we recognised the importance of having someone well-versed in the Scottish dialect.
When not working, Davie can be found on the slops enjoying winter sports, as well as mountain biking and spending time with his family.

Stephanie Walters
Customer Service Relations Manager
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Stephanie Walters
Customer Service Relations Manager

Stephanie, who serves as our Customer Service Relations Manager, boasts 8 years of experience in the Security Industry, covering a wide range of roles such as Service Desk, PPM scheduling, and Team Leadership. In her capacity at TSP, Stephanie is responsible for leading, supervising, and managing our Service Support team, ensuring that all our clients consistently receive the top-tier service they have come to associate with TSP.

Stephanie has been a devoted advocate for Motorsport Women since she started karting at the age of eight. Outside of work, she helps to teach and train aspiring young women in the motorsport industry, and competes in ProKarts for the Cobra racing team in RHPK.

Liam Woods
Northern Business Development Manager
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Liam Woods
Northern Business Development Manager

Liam Woods, our Northern Business Development Manager, began his career in Security Engineering as an apprentice in 2003, working on integrated security projects for utilities and the defence industry. Over the ensuing 20 years, Liam has racked up experience in Security System Design, Project Management and Business Development. Joining TSP in 2021, Liam has been instrumental in driving our strong Northern Pipeline and continues to forge relationships with Partners and Clients alike.
When not at work, Liam coaches the under 7s squad for his neighbourhood football club, Garforth Villa, who TSP have kindly sponsored this year’s strip. Like most people in BDM roles, Liam understands the relationships which can be built at the 19th hole, so he occasionally he enjoys playing golf. He also enjoys spending time with his wife, family and friends when he's not driving his two kids to several sporting events.

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Stephanie Walters
Customer Service Relations Manager

Stephanie, who serves as our Customer Service Relations Manager, boasts 8 years of experience in the Security Industry, covering a wide range of roles such as Service Desk, PPM scheduling, and Team Leadership. In her capacity at TSP, Stephanie is responsible for leading, supervising, and managing our Service Support team, ensuring that all our clients consistently receive the top-tier service they have come to associate with TSP.

Stephanie has been a devoted advocate for Motorsport Women since she started karting at the age of eight. Outside of work, she helps to teach and train aspiring young women in the motorsport industry, and competes in ProKarts for the Cobra racing team in RHPK.

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Liam Woods
Northern Business Development Manager

Liam Woods, our Northern Business Development Manager, began his career in Security Engineering as an apprentice in 2003, working on integrated security projects for utilities and the defence industry. Over the ensuing 20 years, Liam has racked up experience in Security System Design, Project Management and Business Development. Joining TSP in 2021, Liam has been instrumental in driving our strong Northern Pipeline and continues to forge relationships with Partners and Clients alike.
When not at work, Liam coaches the under 7s squad for his neighbourhood football club, Garforth Villa, who TSP have kindly sponsored this year’s strip. Like most people in BDM roles, Liam understands the relationships which can be built at the 19th hole, so he occasionally he enjoys playing golf. He also enjoys spending time with his wife, family and friends when he's not driving his two kids to several sporting events.

Nitant Desai
Senior Design Manager
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Nitant Desai
Senior Design Manager

Our Senior Design Manager, Nitant Desai, has over 15 years Security Industry experience.

Beginning his career as a junior designer and rising through the ranks to Sales, BDM, Account & Sales Management roles. He now manages our in-house bid team, who are responsible for designing solutions and tendering for all of TSP’s complex projects.

In addition, he manages relationships with our various partners and upholds commercial and compliance standards for bids and proposals across the bid team. A key aspect of Nitant’s role is to ensure the bid and wider sales team are aware of technical updates and trends from partners/ industry, in order to deliver the best solutions, both technically and commercially.

In his personal life, as well as known for his “throwing of shapes” on the dance floor, Nitant can be found on the cricket field or climbing.

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Nitant Desai
Senior Design Manager

Our Senior Design Manager, Nitant Desai, has over 15 years Security Industry experience.

Beginning his career as a junior designer and rising through the ranks to Sales, BDM, Account & Sales Management roles. He now manages our in-house bid team, who are responsible for designing solutions and tendering for all of TSP’s complex projects.

In addition, he manages relationships with our various partners and upholds commercial and compliance standards for bids and proposals across the bid team. A key aspect of Nitant’s role is to ensure the bid and wider sales team are aware of technical updates and trends from partners/ industry, in order to deliver the best solutions, both technically and commercially.

In his personal life, as well as known for his “throwing of shapes” on the dance floor, Nitant can be found on the cricket field or climbing.